Privacy Policy

This Privacy Policy applies to personal information collected through:

• Our public website;
• Contact and inquiry forms;
• Meeting and consultation requests;
• Email and telephone communications;
• Marketing communications;
• SMS communications, where offered;
• Website analytics and cookies; and
• Other online interactions that link to this Privacy Policy.

This policy does not replace any privacy or data-processing terms contained in a separate agreement between Dolphin and a customer, retailer, advertiser, agency, venue partner, vendor or other business partner.

The information we collect depends on how you interact with us.

Information You Provide

You may provide us with information such as:

• Your name;
• Business email address;
• Telephone number;
• Company or organization name;
• Job title;
• Mailing address;
• Information included in a contact form;
• Meeting or consultation preferences;
• Questions, comments or business inquiries;
• Marketing communication preferences; and
• Other information you choose to provide.

Please do not submit sensitive personal information through our website unless we specifically request it.

Information Collected Automatically

When you visit our website, we or our service providers may automatically collect certain technical and usage information, including:

• Internet Protocol address;
• Browser type and version;
• Device type;
• Operating system;
• Approximate location based on IP address;
• Pages viewed;
• Links clicked;
• Date and time of visits;
• Referring website or source;
• Time spent on the website; and
• Website performance and interaction data.

This information may be collected using cookies, pixels, tags, server logs and similar technologies.

Information From Other Sources

We may receive information from business partners, advertising platforms, analytics providers, publicly available sources or other third parties.

This may include business contact information, campaign-related information, referral information or information used to maintain and develop business relationships.

We may use personal information to:

• Respond to questions and inquiries;
• Provide information about Dolphin's services;
• Schedule meetings, demonstrations and consultations;
• Communicate with prospective and existing business partners;
• Manage customer and partner relationships;
• Provide requested services;
• Improve our website, services and user experience;
• Understand how visitors use our website;
• Measure website and marketing performance;
• Maintain the security and availability of our website;
• Detect and prevent fraud, misuse and security incidents;
• Send marketing communications where permitted;
• Send SMS communications where you have opted in;
• Maintain business records;
• Comply with legal and regulatory obligations;
• Enforce our agreements and Terms of Service; and
• Protect the rights, property and safety of Dolphin and others.

We may combine information collected through different interactions when permitted by law.

We may use cookies and similar technologies to operate and improve our website.

These technologies may be used to:

• Enable essential website functionality;
• Remember visitor preferences;
• Understand website traffic and usage;
• Diagnose technical problems;
• Measure the effectiveness of marketing campaigns;
• Improve website content and performance; and
• Support embedded third-party content and services.

Some cookies are necessary for the website to function. Other cookies, such as analytics or advertising cookies, may be optional depending on applicable law and our website configuration.

You may manage cookies through your browser settings or through any cookie-preference tool available on our website.

Blocking certain cookies may affect website functionality.

We may use third-party analytics services to understand how visitors use our website.

These providers may collect information such as your IP address, browser information, device information, pages visited and interactions with the website.

We may also use advertising or measurement technologies to understand whether visitors arrived through a marketing campaign and to measure the effectiveness of our advertising.

Where required by law, we will obtain consent before using non-essential advertising or analytics technologies.

You may be able to limit certain advertising or analytics technologies through:

• Our cookie-preference settings;
• Your browser settings;
• Your mobile-device privacy settings; or
• Opt-out mechanisms offered by the relevant service provider.

We may send you emails about Dolphin's services, network updates, industry information, events or other business-related topics when you have requested such communications or when otherwise permitted by law.

You may unsubscribe from marketing emails by using the unsubscribe link included in the message or by contacting us at sales@dolphin-digital.com.

We may continue to send non-marketing communications relating to active inquiries, transactions, agreements, security notices or other business matters.

Where Dolphin offers SMS communications, we will send text messages only when you provide your telephone number and consent to receive those messages.

By opting in, you agree that:

• Message frequency may vary;
• Message and data rates may apply;
• You may reply STOP to opt out;
• You may reply HELP for assistance; and
• Consent to receive marketing text messages is not a condition of purchasing or receiving services.

We do not sell or share SMS opt-in data or consent information with third parties for their own marketing or promotional purposes.

We may share telephone numbers and SMS-related information with service providers that help us deliver, manage and support our text-messaging program. Those providers may use the information only to provide services on our behalf or as required by law.

Opting out of SMS messages will not prevent us from contacting you through other methods where permitted.

We may disclose personal information to the following categories of recipients:

Service Providers

We may use vendors that assist with:

• Website hosting;
• Cloud infrastructure;
• Website analytics;
• Customer relationship management;
• Email delivery;
• SMS delivery;
• Meeting scheduling;
• Cybersecurity;
• Technical support;
• Marketing operations; and
• Professional services.

These providers may process information only to perform services for Dolphin, subject to applicable contractual and legal obligations.

Business and Advertising Partners

We may disclose limited business information to partners where necessary to respond to an inquiry, evaluate a business opportunity, provide requested services or manage a customer or partner relationship.

We do not disclose SMS opt-in information to third parties for their own marketing purposes.

Legal and Safety Disclosures

We may disclose information when we reasonably believe it is necessary to:

• Comply with applicable laws, regulations, subpoenas or legal processes;
• Respond to lawful government requests;
• Protect the rights, safety or property of Dolphin or others;
• Investigate fraud, misuse or security incidents;
• Enforce our Terms of Service or other agreements; or
• Establish, exercise or defend legal claims.

Business Transfers

Information may be transferred as part of a merger, acquisition, financing, restructuring, sale of assets or similar business transaction.

Any recipient will be required to handle personal information in accordance with applicable law.

Dolphin does not sell personal information in exchange for money through its public website.

Depending on the analytics and advertising technologies enabled on our website, certain disclosures involving cookies or online identifiers may be considered “sale,” “sharing” or processing for targeted advertising under some state privacy laws.

Where applicable, visitors may opt out through the cookie-preference tool available on our website or by contacting us using the information below.

We do not knowingly sell sensitive personal information or biometric information through our public website.

Dolphin provides retail-media, digital out-of-home advertising, audience-intelligence, measurement and analytics services.

Certain campaign, device, venue, screen or audience-related information may be processed as part of those business services.

When Dolphin processes information on behalf of a customer or business partner, that processing may be governed by the applicable service agreement, insertion order, data-processing agreement or the privacy policy of the relevant customer or partner.

This public Website Privacy Policy does not necessarily describe every dataset processed through Dolphin's business-to-business advertising and measurement services.

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

• Respond to inquiries;
• Maintain business relationships;
• Provide services;
• Fulfill contractual obligations;
• Maintain security and business records;
• Resolve disputes; and
• Comply with legal obligations.

Retention periods may vary depending on the type of information, the nature of the relationship and applicable legal requirements.

When information is no longer reasonably necessary, we may delete, anonymize or securely dispose of it.

We maintain reasonable administrative, technical and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, loss or misuse.

These measures may include access controls, secure hosting, encryption, monitoring and restrictions on access to personal information.

However, no website, internet transmission or electronic storage system can be guaranteed to be completely secure. You should use appropriate care when submitting information online.

Depending on where you live and subject to applicable exceptions, you may have the right to:

• Confirm whether we process your personal information;
• Access personal information we maintain about you;
• Correct inaccurate personal information;
• Request deletion of personal information;
• Obtain a portable copy of certain personal information;
• Opt out of targeted advertising;
• Opt out of certain sales or sharing of personal information;
• Withdraw consent where processing is based on consent; and
• Appeal a decision relating to a privacy request.

You may submit a request by:

• Emailing to sales@dolphin-digital.com; or
• Mailing a request to the address listed in the Contact Us section.

Please include sufficient information for us to understand and respond to your request.

We may need to verify your identity before completing a request. We will use information submitted for verification only to process the request.

You may use an authorized agent to submit a request where permitted by law. We may request proof that the agent is authorized to act on your behalf.

We will not unlawfully discriminate against you for exercising an applicable privacy right.

Appeals

If we deny a privacy request, you may appeal our decision by emailing sales@dolphin-digital.com with the subject line “Privacy Request Appeal.”

Please describe the request and explain why you believe the decision should be reconsidered.

Texas residents may have rights under the Texas Data Privacy and Security Act, subject to the law's applicability and exceptions.

These rights may include the ability to:

• Access personal data;
• Correct inaccuracies;
• Request deletion;
• Obtain a portable copy of personal data;
• Opt out of targeted advertising;
• Opt out of the sale of personal data; and
• Opt out of certain profiling activities.

Texas residents may submit or appeal a request using the methods described in the Your Privacy Rights section.

Residents of California, Colorado, Connecticut, Delaware, Iowa, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Virginia and other states may have additional privacy rights under applicable state law.

The availability and scope of these rights depend on the applicable law, our relationship with you and whether Dolphin is subject to that law.

You may contact us to exercise an applicable right.

Some browsers offer a “Do Not Track” setting. Because there is not a universally accepted standard for responding to these signals, our website may not respond to all Do Not Track signals.

Where required by applicable law and supported by our website systems, we may recognize legally valid browser-based opt-out preference signals, such as the Global Privacy Control.

Our website and services are intended for business users and are not directed to children under 13 years of age.

We do not knowingly collect personal information from children under 13 through our public website.

If you believe a child has provided personal information to us, please contact us so that we can review and, where appropriate, delete the information.

Dolphin is based in the United States.

When you access our website from another country, your information may be transferred to, stored in or processed in the United States or other countries where our service providers operate.

These countries may have privacy laws that differ from those in your country.

Where required, we use appropriate measures for international transfers of personal information.

Our website may contain links to websites or services operated by third parties.

We do not control the privacy or security practices of those third parties. This Privacy Policy does not apply to information collected by third-party websites.

We encourage you to review the privacy policy of any third-party website or service you visit.

We may update this Privacy Policy periodically to reflect changes to our website, services, technologies, business practices or legal requirements.

When we update the policy, we will revise the “Last Updated” date at the top of this page.

If we make material changes, we may provide additional notice through our website, by email or through another appropriate method.

Questions, concerns or privacy requests may be directed to: